When doing business these days it is always important to let your customer tell their story. That is why so many media outlets offer ways to have only the best reviews appear on sites. We think it is much easier to simply have the real customer (photo included) tell the real story. You can also click on the BBB link for another real review by a non-biased business review entity, A+ by the Better Business Bureau.
“When my service warranty ended with the dealership and my car needed repair; I found Ed’s BMW Service while using the Metro link. Anthony the service manager, and Ed, were very friendly and did a great job. Ed’s prices are very reasonable and his work is better than the dealership’s. I have been a customer of Ed’s for 3 years and I really appreciate the service they provide; especially from Ed who will sometimes drive me home when I need a ride!”
Thomas Mckenna, La Verne
“My parents have been customers with Ed’s BMW Service from the beginning, so it was a no brainer to bring my Mini Cooper S in for service. It was a simple brake job and as always, I was in and out of there quickly, the guys were professional, friendly, and did a great job!”
Lisa Vantongeren
“I was looking for a BMW repair shop a long time ago and I was referred to Ed’s BMW Service by word of mouth. Since then I have been coming to Ed for all my maintenance. Today I had an oil change and checkup and the service was excellent. As usual Ed and Anthony really took care of me. I highly recommend Ed’s BMW Service.”
MaryLou
“I needed my valve casket covers and spark plugs replaced, so my brother recommended that I go to Ed’s BMW Service. He is already a customer of Ed’s and he knew they would take care of me. Their service was fantastic, they gave me options and explained everything. My car is running perfect now, and I would definitely recommend them to all the BMW owners I know.” Rosalie
“I needed to find a repair shop so I did some extensive research online. “My wife’s friend referred us to Ed’s BMW Service after I had a bad experience with another mechanic. They were charging me over $300.00 worth of parts and it turned out to be a spark plug wire. I had lost my trust in mechanics, but the service & repair at Ed’s turned out to be excellent. Anthony the Service Manager had great customer service, he made my wife and I feel welcomed from the moment we got there. Anthony sat down with us and did a break-down of all the costs and labor in detail. I had never experienced this type of care and service before. We recommend Ed’s to anyone who wants great service!” William & Denise Barrow, Fontana
“I love my classic BMW, which is why I go to Ed’s BMW Service in Covina whenever it needs repair. They always take the time to explain things and give me plenty of options for repairing the priority items now and returning for things that were not critical.” Leslie Jumonville
“I needed to find a repair shop so I did some extensive research online. After reading the reviews on several sites, I decided to try Ed’s BMW Service in Covina. They performed an inspection, and both Ed and Anthony (the service manager) were very thorough on explaining the things my car needed. They went into great detail so that I would understand what needed to be done immediately and what can wait for a later time. I am definitely out of my comfort zone with mechanics so I was very appreciative on how comfortable they made me feel. In the next couple of weeks I will have the final service performed, but I was so impressed with them that I already have referred Ed’s to several friends.” Nancy Medina
“I took my 2004 BMW 330ci for an oil change and oil level sender, and my car is running great. I heard of Ed’s BMW Service through a former employee of mine. I am extremely happy with the service they provide and I felt very at ease with the way they took the time to explain everything. I feel that in comparison to other BMW dealerships and repair shops their prices were much better, they were very trustworthy, which really means a lot to me knowing that as a woman I will not being taken advantage of. This is only my second time going to Ed’s, but I will always go there now. I have referred my sister to them, and recommend Ed’s to anyone needing a good, honest, BMW repair shop.” Geraldine Keawe
“About four years ago I did an online Google search to find a repair shop for my BMW and that’s how I found Ed’s BMW Service. They provide great customer service and Anthony, the Service Manager, is always very straight forward, is very honest and keeps his word as to when her car will be ready. Thanks again Ed, Anthony, and everyone at Ed’s BMW Service!” Helen Kim
“I have been a loyal customer of Ed’s BMW service for 6yrs. I am always very satisfied with the quality of work that they provide and I appreciate the fact that my car is always ready when given a time line of how long it will take for the repair. They are always on top of their game and for that I will continue to use Ed’s BMW Service and refer them to people I know.” Christina Valencia
“My 1997 740 BMW was having ignition problems and I needed to find a repair shop. I had already been to many repair shops and it’s been very difficult to find honest, reliable mechanics. Then my friend Michael Angelo; (who we all call Mona Lisa…it’s a long story) had been a long time customer of Ed’s and referred me to him. I’m glad he did, I was absolutely 100% satisfied with the customer service they provided. I was very impressed with how detailed they were in regards to the work they provided, their honesty and their prices were very reasonable. I will refer everyone I know to Ed’s BMW service.” Willy Del Mundo (driver) and friend, Michael Angelo aka Mona Lisa
More happy customers.
BMW owners love their cars and are willing to travel out of their city to get great BMW repair and service from Ed’s BMW Service in Covina. Find out why so many customers switch to Ed’s BMW Service by reading our customer testimonials; like this one, our Testimonial of the Month, from customer Karyn Kimble of Azusa who says
“Ed’s is my Mechanic Hero.”
“I bought a new BMW and found that on occasion some items were not covered under it’s warranty. I saw a sign in the neighborhood for Ed’s so I tried him out. Ed provided better quality then the dealership and his prices were much lower. Before coming to Ed’s the mechanics treated me like just another woman who just puts the key in and drives…but Anthony, the Service Manager at Ed’s is my Mechanic Hero, he took the time to explain things, gave me options, and treated me better than any other dealer or mechanic that I have used. I recommend Ed’s BMW Service to everyone I know, especially women who are looking for a better experience.”
Karyn Kimble, Azusa
Ed and the rest of the team are big fans of racing.
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